JTV Reviews

Jtv.com offers a wide range of jewelry at various price points. There are items available for as low as $19.99. The site also has a clearance section for discounted jewelry and gemstones. For more premium items, such as bridal jewelry, fine diamonds, and Swiss timepieces, prices can range from $500 to $2000. These premium items often feature solid 14k or 18k gold, platinum, premium certified diamonds, and investment-grade gemstones. JTV provides free standard shipping on all U.S. orders above $49. For orders under $49, there's a flat $4.95 shipping fee. Expedited and white glove delivery options are available at an added cost.

JTV.com, also known as Jewelry Television (JTV), is one of the largest jewelry retailers in the United States. It was founded in 1993 and has built one of the strongest supply chains in the jewelry industry. The mission of JTV is to open the world of jewelry and gemstones to everyone. It offers an extensive line of different gemstone varieties and exclusive jewelry brands.

JTV.com is the largest non-bridal jewelry e-commerce website in the country. It has a large assortment of jewelry, gemstones, and jewelry-making products all in one place for customers' ease. For custom pieces, their Concierge service works one-on-one with customers to source unique, one-of-a-kind pieces.

JTV is a specialty retailer catering specifically to jewelry enthusiasts. They offer an enormous range spanning value fashion pieces to high-end diamonds and Swiss watches. Overall, JTV sells about 75% jewelry (rings, necklaces, bracelets etc) and 25% watches & accessories.

Based on the core offerings, JTV's collection can be grouped into 4 tiers:

• Tier 1: Under $100 - This segment makes up almost 50% of JTV's jewelry selection. You can find great deals on fashion rings, gemstone earrings, bracelets, and pendants. Most feature silver metal with man-made stones or semi-precious gems.
• Tier 2: $100 – $500 - A huge portion of JTV's collection fits in this bracket spanning sterling silver to 10k and 14k gold pieces with genuine diamonds and popular gems like tanzanite.
• Tier 3: $500 – $2000 - This is JTV's premium jewelry segment focused on bridal (engagement rings, wedding bands, anniversary sets) as well as fine diamonds and Swiss timepieces. Most feature solid 14k or 18k gold, platinum, premium certified diamonds, and investment-grade gemstones.

JTV broadcasts unique shows 24/7, so customers are never left in the dark about the latest jewelry trends and gemstone updates. They deliver their products, services, and value directly to the consumer with their unique capabilities. Since JTV.com was launched, it has become one of the largest non-bridal jewelry e-commerce websites in the country and continues to grow each day.

JTV's Return Policy states that if a customer is not totally satisfied, they can send the item back in its condition “as shipped” within 30 days from the date of receipt for an exchange or a refund for the price of the item. No returns will be allowed and all sales are final after the 30-day return period. Items received within 31-90 days of the day of customer’s receipt may be accepted and, if accepted, will be subject to a 25% restocking fee. Returns are not accepted for any items that have been sized, altered in any manner by another jeweler, or sold as non-returnable. Shipping, handling fees and processing charges are non-refundable.

As for the Shipping Policy, the carrier used to ship a package for standard shipping is normally determined by the weight and price, and destination delivery zip code of the order. Under standard shipping, most orders will normally be shipped within approximately 1-5 business days, and time in transit is usually 1 to 5 business days. If one of the expedited shipping methods is selected, the order will be delivered within the parameters of the selected method.

Jtv.com offers several payment methods. Customers can use Apple Pay, Google Pay, Visa, MasterCard, Discover, American Express (and the debit cards backed by any of these companies), the JTV Gift Card, PayPal, and JTV's own private-label retail credit card, the JTV® Preferred Account.

In addition to these, Jtv.com also provides a JTV Preferred Account Credit Card. Customers can apply for this card during checkout and, if approved, use it for payment. This card offers benefits such as zero interest if paid in full within 6 or 12 months on orders made with the JTV Preferred Account. Customers can also earn 1% in Brilliant Cash when placing an order using their JTV Account and 2% in Brilliant Cash when using the JTV Preferred Account Credit Card.

Another payment option is the StretchPay™ Program. This flexible payment program allows customers to spread the cost of their purchase to up to six payments at no additional charge. The number of payments, including the deposit, will be displayed next to the StretchPay™ logo on the product detail page, on the order review page, and on the order confirmation. Customers can pay for StretchPay™ items with a debit card, but prepaid cards or PayPal Credit are not accepted. Customers can make additional payments on their StretchPay orders by going to their StretchPay orders in the My Account section and selecting the next payment to be made.

Please note that if a credit card is used to pay for StretchPay items, the customer will be responsible for any interest and/or other charges that accrue on their credit account as a result of the purchase. Shipping and handling charges along with any fees for appraisals and sizing services are added to the deposit. Because of this, the deposit will often be higher than the monthly installment payment(s). The deposit (the first payment) is charged on the day the item ships, and an appropriate number of installments will be charged every 30 days thereafter until the price of the item is paid in full.

It's important to remember that to use the StretchPay™ payment program on an eligible item, customers must choose to participate at the time they order. Unfortunately, the StretchPay™ option cannot be applied after an order has been placed.

Customers can manage their JTV Preferred Account Online to make a payment, access online statements, and update their account info. They can also update their credit card information for StretchPay™ orders by editing their payment method in My Account>Stretch Pay or My Account>Order History or by contacting customer support.

Please note that all the information provided is subject to credit approval and terms and conditions may apply. For more details, customers are advised to visit the official JTV website.

To get in touch with JTV's Customer Service, the phone number is 800-550-8393. They are available 24-hours a day, seven days a week. They can also be contacted through email at customercare@jtv.com. Please note that due to the large volume of questions, the normal response time for email inquiries is 24 to 48 hours. When contacting the Customer Experience Team, it's helpful to provide details directly related to your concern such as order number, customer number, telephone number, or item number. This will make it easier for them to effectively respond to your request. If you would like to contact JTV's Customer Sales Team, the phone number is 800-581-3002. They are also available 24-hours a day, seven days a week. JTV's address is 9600 Parkside Drive, Knoxville, TN 37922. If you have questions or concerns about compliance, you can send your questions to AsktheComplianceOfficer@jtv.com. For any other inquiries, JTV's general phone number is 865-692-6000 and their fax number is 865-692-1346. If you're interested in becoming a vendor, you can fill out their vendor questionnaire on their website. The JTV GemStore is located at 9933 Kingston Pike, Knoxville, TN 37922 and the phone number for the JTV GemStore is 865-692-6111.

JTV.com is a national jewelry brand in the United States that has both an online store, as well as a popular shopping channel. They carry everything from everyday pieces like earrings and bracelets to rings with more unique stones, such as tanzanite or moissanite. You can also find JTV diamond rings and other precious stones within the collection. One of the main selling points for JTV is that in most regions of the US, you can turn on your television and find them selling exquisite items, like the JTV Morganite Ring.

They also have a JTV Auctions section on their website where you can bid on items. Typically what you’ll find for sale is the classic necklace, bracelet and earrings combination. Another popular type out there is sets of the same item, such as a set of three rings, a set of two pairs of earrings, or a set of layering necklaces.

This segment makes up almost 50% of JTV‘s jewelry selection. You can find great deals on fashion rings, gemstone earrings, bracelets and pendants. Most feature silver metal with man-made stones or semi-precious gems. Quality far exceeds typical mall brands with many handmade artisan touches.

Here are some popular gemstones found on JTV: Garnet Spessarite, Aquamarine, Blue Zircon, Ceylon Sapphire, Anthill Garnet, Tanzanite, Lab Created Emerald, Red Zircon, Peridot, Moonstone, Quartz, White Sapphire, and Amethyst. These gemstones are available in various shapes and sizes, catering to a wide range of preferences. JTV also offers a variety of gemstone collecting accessories for sale. It's a treasure trove for gemstone enthusiasts.